Maispa is committed to protecting our customer privacy and takes its responsibility regarding the security of customer information very seriously. We will be clear and transparent about the information we are collecting and what we will do with that information.
This Policy sets out the following:
“Maispa” (referred to as “we”, “us”, “our” or “Maispa” in this policy) in this policy primarily refers to Maispa Developers the main operating company, is the “data controller” of all personal information that is collected and used about Maispa customers, suppliers and agents for the purposes of keeping customers informed and for aftersales services. Maispa is registered in Cyprus with registration number E43530 and registered offices at 110 Eleftheriou Venizelou & Santorinis Street Paphos Cyprus
What personal data we collect
Personal data means any information relating to you which allows us to identify you, such as your name, contact details, requirement details and information about your access to our website.
We may collect personal data from you when you purchase from with us (either directly or indirectly through our trusted third party partners), if you register with us, use our website and / or App and other websites accessible through our website and / or App, participate in a survey or competition, or when you contact us.
Specifically, we may collect the following categories of information:
What do we use your personal data for, why and for how long
Your data may be used for the following purposes:
We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the reasons we have collected and need to use your personal data for.
In most cases we will need to process your personal data so we can enter into our contract of sale with you.
We may also process your personal data for one or more of the following:
Only children aged 16 or over can provide their own consent. For children under this age, consent of the children’s’ parents or legal guardians is required.
We will not retain your data for longer than is necessary to fulfil the purpose it is being processed for. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the purposes for which we process it and whether we can achieve those purposes through other means.
We must also consider periods for which we might need to retain personal data in order to meet our legal or to deal with complaints, queries and to protect our legal rights in the event of a claim being made.
When we no longer need your personal data, we will securely delete or destroy it. We will also consider if and how we can minimize over time the personal data that we use, and if we can anonymize your personal data so that it can no longer be associated with you or identify you, in which case we may use that information without further notice to you.
Security of your personal data
We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage. The data you provide to us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information and credit card details so that they can be securely transferred over the Internet.
International Data Transfer
Maispa operates in multiple jurisdictions, some of which are not located in the European Economic Area (EEA), such as Israel, Iran, India etc. While countries outside the EEA do not always have strong data protection laws, we require all services providers to process your information in a secure manner and in accordance with EU law on data protection. We utilize standard means under EU law to legitimize data transfers outside the EEA.
Sharing your personal data
Your personal data may be shared with other companies for example. Our Agents our lawyers dealing with a sale.
Maispa contact forms
When our use of your personal data is based on your consent, you have the option to withdraw your consent to our processing and delete your personal data at any time by contacting Maispa
We will delete any information collected without consent, as soon as we become aware of it.
We keep your personal information contained in your Maispa account for as long as you hold the account. You may have us delete your information at any time. Please note that general retention periods apply to any personal data we collected to enter into a contract with you or to perform that contract or because we have a legal obligation to process it.
Cookies and site tracking
Cookies are small text files that are transferred to your computer’s hard drive through your web browser to enable us to recognize your browser and help us to track visitors to our site; thus enabling us to understand better the products and services that will be most suitable to you. A cookie contains your contact information and information to allow us to identify your computer when you travel around our site for the purpose of helping you accomplish your reservation. Most Web browsers automatically accept cookies, but, if you wish, you can change these browser settings by accepting, rejecting and deleting cookies. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you choose to change these settings, you may find that certain functions and features will not work as intended. The cookies we use do not detect any information stored on your computers.
For more information about cookies and how to stop cookies being installed visit the following website: http://www.allaboutcookies.org.
If we use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the websites. This software does not enable us to capture any personal information.
Data Protection Officer
We have appointed a Data Protection Officer (“DPO”) to oversee compliance with this policy. You have the right to make a complaint at any time to a supervisory authority. The Cypriot Data Protection Commissioner is the lead data protection supervisory authority for Maispa as a Cypriot data controller.
Your Data Protection Rights
Under certain circumstances, by law you have the right to:
If you want to exercise any of these rights, then please submit a email to firstname.lastname@example.org or contact our DPO by post. At P.o.box 62292, Paphos Cyprus 8062.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.